Customer Help

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email (below).

How can we help?



What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located above the available sizes for each of our products.

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return (United Kingdom) shipping is free.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is your return policy?

Returns will be accepted within 30 days of original purchase if items are unwashed, unworn and in new condition with all original components.

Simply  contact us with your order details and one of our customer service members will be happy to assist.

Do you ship internationally?

Sorry, we only ship to the United Kingdom. We aim to start international shipping very soon.


If you wish to exchange your item, please let us know within 30 days of receiving your order.


Once your return has been received and inspected, we will process your refund and notify you of its completion. All refunds are processed to the original payment method, and please note that it can take 5-7 days for the funds to show in your account.

Get in touch

Have questions about your order, or a general enquiry?